Question 1

What is 9Hit Shop Enterprise?

Accepted Answer

9Hit Shop Enterprise is an automated third-party service that allows users to purchase 9Hits points instantly using various cryptocurrencies. We provide a reliable, low-fee alternative for topping up your 9Hits account.

Question 2

Are you affiliated with 9Hits.com?

Accepted Answer

No, we are an independent, third-party seller of 9Hits points. We operate entirely independently of the official 9Hits administration.

Question 3

Why should I buy from you?

Accepted Answer

We offer instant automated delivery, 11 different crypto payment options, and most importantly, we cover the 10% transfer fee that the 9Hits system charges, meaning you get exactly the amount of net points you order.

Question 4

What payment methods are supported?

Accepted Answer

We accept 11 cryptocurrencies: USDT (TRC20 & BEP20), TRX, Litecoin (LTC), Dogecoin (DOGE), Solana (SOL), BNB (BSC), Polygon (MATIC), Bitcoin (BTC), Ethereum (ETH), and XRP.

Question 5

What is the minimum order amount?

Accepted Answer

For most coins, the minimum order is just $1.00. However, due to high network gas fees on their respective blockchains, Bitcoin (BTC) and Ethereum (ETH) have a $15.00 minimum.

Question 6

What happens if I send the wrong amount of crypto?

Accepted Answer

Our smart payment system automatically detects partial payments. If you send less than the required amount, we will instantly recalculate the value and deliver a proportional amount of 9Hits points to your account. No money is lost.

Question 7

Who processes the crypto payments?

Accepted Answer

All payments are processed securely through NOWPayments, an industry-leading crypto payment gateway.

Question 8

How long does delivery take?

Accepted Answer

Delivery is almost instantaneous. Once your crypto transaction receives the required network confirmations (usually seconds for coins like SOL, TRX, or BSC), our automated worker queue processes the point transfer in ~60 seconds.

Question 9

How does the 10% transfer fee work?

Accepted Answer

When transferring points between accounts, the 9Hits system destroys 10% of the transferred amount as a fee. If you order 1,000,000 points, we actually send you ~1,111,112 points so that after the 10% fee, you receive a net of exactly 1,000,000.

Question 10

Can I track my order?

Accepted Answer

Yes! After creating an invoice, you are redirected to a live order tracking page where you can monitor the real-time status of your payment and delivery.

Question 11

Why do I need a Premium 9Hits account?

Accepted Answer

The official 9Hits system strictly dictates that only Premium or VIP accounts can receive points via the transfer feature. If your account is Free, the transfer will fail.

Question 12

How do I upgrade to Premium?

Accepted Answer

You can upgrade your account directly on the official 9Hits.com website using their payment methods. Once upgraded, you can use our service indefinitely to buy points cheaply.

Question 13

What if I order without a Premium account?

Accepted Answer

Our checkout system performs a real-time check before you can even generate an invoice. If your account is not Premium, you will be blocked from creating the order, protecting you from losing funds.

Question 14

Is it safe to provide my 9Hits username?

Accepted Answer

Yes. We only ask for your username (the login name), not your password. A username is all that is required to send points via the 9Hits transfer system.

Question 15

Do you offer refunds?

Accepted Answer

Due to the irreversible nature of cryptocurrency transactions and instant point delivery, all completed sales are final. However, if a payment is confirmed but delivery fails due to a system error on our end, we will manually review and either fulfill the order or issue a refund.

Frequently Asked Questions

General Questions

Payments & Crypto

Delivery Process

Premium Status & Account Requirements

Security & Refunds

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